Privacy Policy

Effective Date: March 26th 2025
Last Updated: March 26th 2025

Coffset OÜ (“Coffset”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (www.coffset.org) and our services.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of personal information:

a) Information you provide directly:

  • Name
  • Email address
  • Payment information (processed securely by third-party providers)
  • Country or location (for emissions calculations)
  • Communication preferences
  • Any other information you voluntarily submit

b) Information collected automatically:

  • IP address
  • Browser type and version
  • Device information
  • Referring website
  • Pages visited and time spent
  • Cookies and similar tracking technologies (see Cookie Policy)

2. How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Process your carbon offsetting transactions
  • Communicate with you (e.g., confirmations, updates, newsletters if opted-in)
  • Improve our website and user experience
  • Comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Consent (e.g., for marketing emails)
  • Contractual necessity (e.g., to process your purchase)
  • Legal obligation
  • Legitimate interest (e.g., to prevent fraud or improve services)

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service providers and partners who help us operate the website and provide our services (e.g., payment processors, analytics tools)
  • Legal authorities, if required by law
  • Successors or affiliates, in case of a merger or acquisition

All third-party service providers are contractually obligated to keep your data secure and process it only on our behalf.

5. Data Retention

We retain your data only as long as necessary for the purposes set out in this policy or as required by law.

6. Your Rights (under GDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw your consent at any time
  • Lodge a complaint with a data protection authority

To exercise your rights, Contact Us Here

7. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.

8. International Transfers

Some of our service providers may process data outside the EEA. We ensure such transfers comply with applicable data protection laws (e.g., Standard Contractual Clauses).

9. Children’s Privacy

Coffset does not knowingly collect data from individuals under the age of 16. If you believe we have collected such data, please contact us and we will delete it.

10. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page and, if significant, we will notify you by email or through the website.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Coffset OÜ
Contact Us Here