Carbon offsetting you can check: every credit is retired in a public registry.

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Terms of Use

Last updated: October 2026

1. Acceptance of Terms

By accessing or using the Coffset platform (available at coffset.org), you agree to be bound by these Terms of Use. If you do not agree, do not use the platform. These terms apply to all users, including visitors, registered users, and purchasers.

2. Description of Service

Coffset is a digital platform that provides AI-powered carbon footprint calculation tools and facilitates the voluntary purchase of verified carbon credits. Carbon offsets are retired on your behalf through our partner CNaught. Upon successful purchase, you receive a retirement certificate with a unique order ID traceable through public registries.

3. Important Disclaimer — Carbon Offsetting

  • Carbon offsets compensate for emissions you could not avoid — they do not make you "carbon neutral" and do not replace genuine emissions reductions.
  • Emissions calculations produced by our AI tool are estimates based on publicly available emission factors and methodologies. They may differ from your actual emissions.
  • Coffset does not guarantee any specific environmental outcome from the purchase of offsets.
  • Carbon markets involve risk. Credit values, standards, and regulatory frameworks may change over time.
  • Coffset is not a financial services provider. Nothing on this platform constitutes financial, tax, or legal advice.

4. Accounts and Registration

You may use the carbon calculator without an account, and you can buy carbon credits without registering first. When you pay, we create an account linked to the email address you enter at checkout, so you can access your certificates and history. You are responsible for maintaining the confidentiality of your account credentials. You must be at least 18 years old to register or make a purchase.

5. Purchases and Payments

All purchases are processed securely by Stripe. Prices are final: no VAT is added (see the imprint). A monthly subscription renews on the same day each month until you cancel it. You can cancel at any time from your account or by writing to hello@coffset.org; the plan then ends at the end of the month already paid.

6. Right of Withdrawal (EU, EEA and UK)

If you are a consumer in the European Union, the European Economic Area or the United Kingdom, you can withdraw from a purchase within 14 days of the day you made it, without giving a reason, and get a full refund. For a monthly subscription, the 14 days start on the day of your first payment, and withdrawing also ends the subscription.

To withdraw, send us a clear statement before the 14 days end, for example by email to hello@coffset.org. You can use the model form below, but you don't have to. We confirm receipt by email and refund the full amount, with the same payment method, within 14 days of receiving your withdrawal.

Model withdrawal form
To Coffset OÜ, Lõõtsa 5, 11415 Tallinn, Estonia, hello@coffset.org:
I hereby give notice that I withdraw from my contract for the following service: ________
Ordered on: ________ · Name: ________ · Email used at checkout: ________ · Date: ________

After the 14 days, and for buyers outside the EU, the EEA and the UK, carbon credit retirements are final and non-refundable, because the credits have been permanently retired on your behalf. If you believe a charge was made in error, contact us within 14 days of the charge.

7. Intellectual Property

All content on the Coffset platform — including text, design, code, logos, and AI-generated reports — is the property of Coffset or its licensors. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Acceptable Use

You agree not to:

  • Use the platform for any unlawful purpose or in violation of any applicable regulation.
  • Attempt to reverse-engineer, scrape, or exploit the platform's AI systems or APIs.
  • Submit false or misleading information to manipulate calculation outputs.
  • Resell certificates or retirement records obtained through the platform without our written consent.
  • Impersonate another person or entity.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Coffset and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. Our total liability for any claim shall not exceed the amount you paid to Coffset in the 12 months preceding the claim.

10. Governing Law

These terms are governed by Estonian law. If you are a consumer, you also keep the protection of the mandatory consumer laws of the country where you live.

11. Changes to These Terms

We may update these terms at any time. Continued use of the platform after changes constitutes acceptance of the revised terms. For material changes, we will notify registered users by email.

12. Contact

Questions about these terms: hello@coffset.org